Learn about our response to COVID-19 Read Here

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A New Norm for Doctors’ Appointments

by: Kate Vergara | August 10, 2020 | Healthcare
The COVID-19 crisis has proven itself as a challenge for the global healthcare industry. As of this writing, the World Health Organization (WHO) has logged 16 million cases worldwide, with over 4 million in the United States alone. Following the reopening of various businesses in multiple different states, healthcare services have struggled to serve both…
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Employee Health and Wellness Week 2020

by: Kate Vergara | July 21, 2020 | Company ,Events
We value employee well-being so we provide them a safe and healthy work environment. With many health issues emerging during this time, more so now operating under the new normal, we initiated a Health and Wellness Week program last June 29th to July 3rd. The topics are employee recommended and selected based on their needs…
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Heroes of the Heroes: Battling COVID in Style

by: Kate Vergara | June 10, 2020 | Healthcare
Serving in the frontlines in the COVID-19 pandemic is a daunting task, more so when there’s a serious depletion of personal protective equipment or PPE. One of the challenges many countries face, including the Philippines, is the hoarding and overpricing of PPEs and other medical supplies. This reached the point where the World Health Organization…
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Bayanihan in the Time of COVID

by: Kate Vergara | May 19, 2020 | Culture
Bayanihan is a Filipino value of upholding the spirit of community work for the better good. In the ongoing crisis of the COVID-19 pandemic, many have risen up to the challenge of making sure that society is intact until the virus is contained. As governments mandate social distancing to prevent the rapid spread of the…
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Improving Home Office Network for Telemedicine

by: Kate Vergara | May 13, 2020 | Healthcare
A stable internet connection is a fundamental requirement when working from home. Home office networks need to be reliable for telemedicine sessions. Here are some proactive steps to minimize interruptions during your patient encounters. Check on the Modem Upgrade Your Modem or WiFi Router Basic troubleshooting like power cycling can resolve slow internet connection. Turning…
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Best Practices in Maintaining a Connected Remote Workforce

by: Kate Vergara | April 30, 2020 | HIPAA and Privacy
The internet has changed the labor landscape when it allowed for telecommuting or home-based work setup. While this promises comfort and convenience to workers, it gave rise to several challenges. Productivity Problems A flexible schedule helps individuals adjust their work hours to their preferred time of the day. However, a remote workforce may struggle with…
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Maximize Your Telemedicine Reimbursements with Videoconferencing

by: Kate Vergara | April 24, 2020 | Healthcare
It is now easier to reach out to patients and provide healthcare in their homes. Last year, the Centers for Medicare and Medicaid Services (CMS) announced the addition of new “Category 2” telemedicine services, enabling millions to avail themselves of remote health services. Not all practitioners are prepared for this shift and do not have…
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VMA Stories: What’s Your WFH Look?

by: Kate Vergara | April 21, 2020 | Culture
Filipinos are diligent workers and we love to dress up. But given social distancing policies to combat COVID-19, we're working from home now. Gone are the days of suits and ties. Now, it's all about Pambahay. Pambahay is a Filipino word that simply means 'house clothes'. It's trading style and good looks for that favorite…
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How to Deliver a Successful Telemedicine Session

by: Abigail Sabido | April 13, 2020 | Healthcare
Technology allows for more accessible and convenient healthcare delivery through telemedicine. Thanks to videoconferencing, office consultations may now be done at home. However, practitioners should create an environment where patients can feel accommodated and cared for despite the remote setup. It’s also essential in telemedicine that patients see that their doctors have a professional and…
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Prepare Your Patients for Telemedicine

by: Juvy Ann Magbanua | April 7, 2020 | Healthcare
Right now we are approaching the expected apex of the COVID-19 infection rate. On average half of in-office patients are being cancelled because they are non-urgent care. 1US doctors switching to telemedicine appointments during the COVID-19 epidemic are being accommodated by the Office of Civil Rights (OCR) and HHS to relax HIPAA rules during this…