Virtual Medical Assistant

Hire office managed RNs as Virtual Medical Assistant for your practice. Our HIPAA compliant VMAs handle reception, EMR, insurance verification, and all aspects of back office tasks.

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Virtual Medical Assistant

Hire office managed RNs as Virtual Medical Assistant for your practice. Our HIPAA compliant VMAs handle reception, EMR, insurance verification, and all aspects of back office tasks.

Talk to Us









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Tasks Our VMAs Can Help You With

Work with a full-time, part-time, or temporary assistant.

Administrative

Admin

Scheduling appointments, following up, answering customers’ questions, and updating patient records are only few of the usual tasks our VMAs handle.

EMR-Management

EMR Management

Our HIPAA compliant VMAs can manage your EMR and migrate data from your old system. They can also handle your transition when you start your own practice, change EMRs, or move from paper-based records.

Medical-Coding

Coding

Our coding experts are HIPAA compliant and updated with the latest changes in ICD-10, CPT, and HCPCS. They have undergone AAPC training and are continuously trained to ensure accurate and efficient claims processing.

Medical-Billing

Billing

Backed with extensive knowledge on the US healthcare system, our VMAs handle end-to-end medical billing operations. Our billing services can be customized to fit your current system, while we streamline your processes for faster and more accurate claims.

Medical-Accounting

Quickbooks

Quickbooks is the leading accounting software in the US, and our VMAs are trained to use this. Depending on your practice’s needs, they can handle double-entry accounting, generation of reports, invoices, payroll, and many more.

virtual admin assistants pose for a photo

Other Tasks

Let us know how we can help you. Customized plans are available for small and large medical groups.

Administrative

Admin

Scheduling appointments, following up, answering customers’ questions, and updating patient records are only few of the usual tasks our VMAs handle.

EMR-Management

EMR Management

Our HIPAA compliant VMAs can manage your EMR and migrate data from your old system. They can also handle your transition when you start your own practice, change EMRs, or move from paper-based records.

Medical-Coding

Coding

Our coding experts are HIPAA compliant and updated with the latest changes in ICD-10, CPT, and HCPCS. They have undergone AAPC training and are continuously trained to ensure accurate and efficient claims processing.

Medical-Billing

Billing

Backed with extensive knowledge on the US healthcare system, our VMAs handle end-to-end medical billing operations. Our billing services can be customized to fit your current system, while we streamline your processes for faster and more accurate claims.

Medical-Accounting

Quickbooks

Quickbooks is the leading accounting software in the US, and our VMAs are trained to use this. Depending on your practice’s needs, they can handle double-entry accounting, generation of reports, invoices, payroll, and many more.

virtual admin assistants pose for a photo

Other Tasks

Let us know how we can help you. Customized plans are available for small and large medical groups.

Xilium at a Glance

FAQs

What does a Virtual Medical Assistant do?
A Virtual Medical Assistant (VMA) is a remote assistant who performs administrative tasks for healthcare practitioners similar to an on-site medical assistant.
What tasks do your VMAs perform?
Our VMAs are trained to accomplish tasks such as EMR management, medical billing/coding, QuickBooks bookkeeping, and other unique tasks specific to your practice.
Do you comply with HIPAA policies?
Yes. We conduct quarterly HIPAA training for all VMAs as well as frequent auditing. If you want to know more about our HIPAA training program click here.
Do I have control of my data?
Yes. Our IT staff have internal processes that limit access to data by any personnel. We also guide you to only give access to what the VMA needs to accomplish their tasks. This reduces risks and improves your data security.
Are Your Assistants Home or Office-based?
Our VMAs work in our offices with full IT and networking support. Managers are always available to escalate issues, provide training, support and backup for VMAs.
Can you provide a dedicated assistant for me?
Yes. We are able to assign a dedicated VMA to your account to build familiarity and consistency.

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What Our Client Say

Things are going well so far. Jhesa is a fast learner and definitely takes initiative with follow through. I’m very happy that I made the switch from my previous VA company.

Dr. Reba Peoples

Edmark is very cooperative, attentive, works hard as a team player and organizer. Goes above and beyond to achieve a phenomenal work product at all levels.

Golden Gate Institute for Integrative Medicine

I very much enjoy working with April and all of the staff at Xilium. She is very well-organized and professional and everyone provides prompt feedback.

Dr. Maria A Palafox

We are very pleased with Nicole so far. She has been a fast learner and excited to receive new information. It has been such a relief to have extra help answering the phone and managing the website inquiries.

Dr. Sarah Haydel