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Virtual Medical Assistant with knowledge and skills to support Internal Medicine practices
Find out how our certification programs prepare our Virtual Medical Assistants to support your practice
Gathering of information from new patients to establish medical history and treatment plan
Arranging and coordinating routine care and new patient evaluations, follow-up visits and urgent visits for acute illnesses
Creating and maintaining patient information; and forwarding patient records via fax and EMR to requesting specialists
Processing physician-approved medication refill requests through EMR and phone calls
Notifying patients of lab results including CBC, flu test, hemoglobin A1C, lipid panel, and more
Responding to patient inquiries pertaining to clinical referrals, insurance coverage, fees, and appointments via texts, calls or emails
Our Learning Resource Center (LRC) offers curated courses based on experiences with internists. This equips a Xillium Virtual Medical Assistant with the necessary skills and is ready to support an Internal Medicine practice, allowing your staff to have a seamless and headache-free transition.
We have been providing medical support services since 2011. In 2022, we participated in ACP’s Internal Medicine Meeting to build stronger connections with Internal Medicine doctors and providers.
Our Past EventOur Corporate HistoryFind out how our certification programs prepare our Virtual Medical Assistant to support your practice
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Our Learning Resource Center (LRC) captures the skills of our many family medical VMAs. We use that to develop courses and labs to enhance the skills of incoming nursing staff. This equips our staff with a broad range of skills, ensuring smooth integration into clients’ practices. Upon completion, evaluations and expert feedback are provided to ensure readiness for client support.
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