I have been working as a Virtual Assistant (VA) for an Australian Business broker for about 3 years now. My tasks include organizing and editing documents, posting businesses for sale to various listing sites, preparing financial statements and arranging buyer leads database.
Based on my experience, being an assistant from a Philippine-based Virtual Assistant Company is advantageous not only to Australian clients but to all other small business owners as well. Below are some reasons why:
1. Better Time Management
Australian time zones do not differ that much from Philippine time. The difference ranges up to 3 hours depending on whether the Daylight Saving Time is observed. Typical office hours in the Philippines are from 8 AM – 5 PM which is around 10 or 11 AM to 5 or 6 PM Australian time.
I spend 4 hours working for my Australian client. When I report for work at 8am, he has already sent some tasks for me to do via email. He can enjoy his coffee break or lunch and even meet business prospects while I work on the things he assigned. After an hour or two, my client still has enough time to make a call and discuss some details about the task. This routine allows us to manage our time well.
Clients are free to choose the best schedule that works for them. Most virtual assistants are flexible enough to adjust with the change in work schedules as well as variations in tasks or workloads.
2. Filipino Traits and Values
Filipinos display undeniable proficiency in English language. English is the second language in the Philippines and emphasizing the necessity of learning the language is shown during early years of education. In addition, Filipinos are very good at comprehension. Once they understand what you want them to accomplish, it will be done accordingly.
The Philippines is also renowned for its high quality of customer service. Filipino Virtual Assistants are well aware that they derive their income by being very productive and delivering value to their clients. They understand that their revenue is totally dependent on the positive execution of their tasks.
3. Extensive Training
Virtual Assistants from VA companies undergo meticulous selection and careful assessment before getting hired. VA companies then train their VAs to become well-rounded and competent.
When you are hiring a Virtual Assistant, more often than not, you are hiring an individual who has spent a significant amount of time working with clients from other fields. They are tech savvy and have the necessary education, skills, knowledge, and working experience to provide you with top-quality service.
4. Higher Cost Savings
The Philippines provides businesses with higher cost savings. Wages are typically lesser than US rates. Aside from this, VA companies shoulder their Virtual Assistants’ taxes and benefits. You don’t have to worry about payrolls, pensions, or other benefits such as medical insurance and the like.
VA companies also provide their VAs with office equipment like laptops, printers, high-speed internet access, headsets, and phone systems. VA companies also have their IT support specialist, HR manager, and Supervisors making sure that day to day operation run smoothly.
5. Full Business Support
If you are in need of multiple people working for numerous tasks such as website development, SEO campaign, and Social Media Marketing, you don’t have to exert extensive effort since a Virtual Assistant company houses VAs who specialize in different fields.
Having a team of VAs in working together at the same office attending to different facets of your business increases productivity and enhanced results and facilitates organized work flow since the VAs have easier time communicating and collaborating with each other.
As they say, “There is always strength in numbers. The more individuals or organizations that you can rally to your cause, the better.” Philippine VAs from a VA company proves the saying right. They are working together to provide clients with excellent service.
The spirit of camaraderie and teamwork Philippine VAs radiate brings about endless possibilities to your business.
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